Industry
Astrove for car dealers & workshops.
Test drives 24/7. Service booking. EV FAQs. Authenticated history.
Car buyers research models, test drives and financing outside opening hours. Existing owners need service booking and price estimates. Astrove’s AI chatbot handles both the sales and the workshop side 24/7 with CRM and workshop-system integration (such as Salesforce Automotive or your dealer management system). Authenticated customers get their account history and personal service recommendations.
The difference. 01
Traditional dealership contact vs. Astrove for car dealers
Traditional dealership contact
- Test drives booked only by form or phone
- EV questions handled manually by salespeople
- Service booking by phone during opening hours
- Repetitive price questions tie up sales time
- Existing customers wait for a service slot
- No overview of what customers are asking
Astrove for car dealers
- Test-drive booking 24/7 with qualification
- EV FAQs answered with source references
- Service booking straight into the workshop calendar
- Price estimates from your templates in the conversation
- Personal service recommendations for logged-in customers
- Full insight into common customer questions
Features. 02
Everything you need . in one place.
Test-drive booking
With model choice and qualification, routed to a salesperson.
CRM integration
Salesforce Automotive or your dealer management system.
Service booking
Straight into the workshop calendar with SMS reminders.
EV FAQs
Range, charging, leasing, government incentives.
Price estimates
Inspections, services, tyre changes — from your prices.
e-ID history
Personal service history via national e-ID schemes (such as BankID, MitID or itsme).
€0/month
No monthly fee — only the actual AI usage.
Live in 1–2 weeks
Live in about two weeks, fully trained on your content.
In depth. 03
How Astrove fits car dealers & workshops.
The dealership business has two distinct customer segments: potential buyers in the early research phase, and existing owners who need service and repairs. Both reach out after opening hours and expect fast answers. On the sales side, you lose leads if confirming a test drive takes days. On the workshop side, customers get frustrated if booking a service requires a round of phone calls during working hours.
Astrove’s AI chatbot handles both sides 24/7. On the sales side, the bot is trained on your model portfolio with prices, variants (engines, drivetrain, equipment), delivery times, financing options and leasing terms. EV-specific questions (range, home charging vs fast charging, government incentives for charging equipment, battery warranties) make up a large share of customer questions in 2026, and we prioritise training on them.
For test-drive bookings, the bot runs a structured qualification flow: preferred model, preferred date/time, trade-in details (make, model, mileage, registration number for valuation), financing preference (purchase, leasing, loan). The qualified lead routes straight to a salesperson via your CRM (such as Salesforce Automotive or your dealer management system) with cleanly formatted context.
On the workshop side, we set up integration with your booking system and service history. For authenticated customers (e-ID login or a registration-number lookup), the bot can suggest services based on known intervals, show previous work, and estimate courtesy-car availability. Standard work (periodic inspections, scheduled services, tyre changes, battery replacement) gets fixed prices from your price list. Repairs require a diagnosis first — the bot books the diagnostic slot and explains the process. Implementation takes 1–2 weeks for a standard setup.
FAQ. 04
What problem does this solve for dealerships and workshops?+
Potential buyers research models, prices and financing outside opening hours. Existing owners book services, schedule tyre changes, and want repair estimates. Questions about EV models, warranties, leasing terms and trade-in valuations come in continuously. A chatbot can handle much of this 24/7.
Can the bot book test drives?+
Yes. We set up integration with your CRM or booking system (such as Salesforce Automotive or your dealer management system). The customer picks a model, date and time, and confirms with contact details. The salesperson receives a fully qualified lead with the customer’s preferred model, budget indication and contact info.
What about service booking?+
For existing customers (via e-ID login or the vehicle registration number), the bot can suggest available service slots based on known service intervals and the workshop calendar. It confirms directly, sends an SMS reminder 24 hours ahead, and can estimate courtesy-car availability where offered.
What about EV-specific questions?+
We train the bot on EV-specific questions: range per model, home charging vs fast charging, leasing vs purchase, government incentives for charging equipment, battery warranties, driving characteristics. Concrete assessments (is this model right for my household?) are escalated to a salesperson.
Can the bot give price estimates for service or repairs?+
For standard work (periodic vehicle inspection, scheduled services, tyre changes) the bot quotes fixed prices from your price list. Repairs (engine, gearbox, electrical) require a diagnosis first — the bot can book the diagnostic slot and explain the process.
What does it cost for a mid-sized dealership?+
The chatbot module is €0/month — you pay only for the AI usage that actually happens, typically a few cents per customer conversation, on prepaid credit. You get a free welcome credit — enough for around 100 conversations. Standard setup via Google Tag Manager is free. If you need special integrations (CRM and workshop-system integration), we quote a fixed price up front — a firm number, not a “starting from” number.
Related industries. 05
Astrove in other industries.
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30 minutes. No strings attached. We listen, you decide, and we tell you honestly if we are a fit.
Norwegian-built · EU data· €0 setup