Astrove for skilled trades.

Trades businesses (plumbers, electricians, building contractors, carpenters, painters, sheet-metal workers, roofers) live off quote requests and appointments, not a large product catalogue. The classic challenge is that incoming enquiries arrive via a contact form, phone or email outside working hours — and the customer goes to the competitor who answers first. At the same time, a skilled carpenter cannot staff the phone 24/7; it is neither practical nor economical.

Astrove’s AI chatbot handles the front line around the clock. It qualifies the customer through conversation: type of job (replacing a roof, building a garage, fixing a water leak), location, scope, deadline and contact details. The bot knows your services, your coverage areas and your typical lead times, and can answer simple questions (“are you certified for gas work?”, “do you cover our area?”) with source references from your own website. Structured quote requests are routed straight to your CRM or inbox with all the relevant details formatted and ready.

For businesses that also sell consumables or equipment (pipe fittings, cables, brackets, paint, fasteners) we can add the web-shop module and connect it to the Astrove admin. B2B prices per customer type, invoice payment, credit limits, and stock control per van or per warehouse come with the core. The accounting integration keeps invoicing and bookkeeping in sync automatically — no double entry.

For businesses with historical quote data the AI goes a step further: it looks at previous jobs of a similar type and scope and suggests an estimate range you can use as a starting point. You save 30–60 minutes per quote on the first draft, and you still make the final call yourself. A standalone chatbot goes live in 1–2 weeks; the full platform with a web shop in 1–2 weeks.