Astrove for education and training.

Students and prospective students look for information in the evening and at weekends, when student advisers are off duty. Questions about admission requirements, application deadlines, tuition fees, student finance eligibility, course choices, exam dates and work placements come in continuously from hundreds of interested people. A qualified chatbot can handle much of this automatically and free advisers for actual guidance on complex questions.

The bot can answer everything around the application process (deadlines, documentation requirements, where to apply, which grades are required) and guide the student through preparing an application. The admission decision itself is always made by a human — the bot cannot admit anyone. For institutions with an integration to their application system, the bot can give real-time status on an ongoing application ("have you received my diploma?", "where is my case in the process?").

Yes — perhaps even better than for traditional schools. For professional development courses (shorter, paid, not publicly funded) the decision process is often short: customers want answers on price, length, format (online/in person), prerequisites and enrolment deadlines immediately. The bot can answer all of this, process the enrolment directly, and route payment follow-up to your CRM or invoicing system.

For students logged in via a national e-ID scheme (such as BankID, MitID or itsme), the bot can answer personal questions: exam times, room numbers, learning platform access, course selection status, placement details. This requires an integration with your student administration system and learning platforms such as Canvas or itslearning. For sensitive data (grades, diplomas) we recommend a data protection impact assessment before implementation.

The bot answers in the student’s own language — native quality across European languages, including English, German, French, Spanish and Italian. For institutions offering international programmes, the bot replies in whatever language the student writes in. For higher education with international applicants this is often decisive — applicants from Asia or South America want answers in their own language during the research phase.

The chatbot module is €0/month — you pay only for actual AI usage, typically a few cents per conversation, on prepaid credit. Standard setup via Google Tag Manager is free. If you need custom integrations (student administration system, Canvas, e-ID, payment systems for course providers), we quote a fixed price up front — a firm number, not a "from" price.