Industry
Astrove for salons and beauty.
Booking 24/7. Price FAQ. Reminders. Fewer no-shows.
Your clients plan appointments in the evening and at weekends — you are busy with clients in the chair. Astrove’s AI chatbot handles appointment booking, price and treatment FAQ, and cancellations 24/7 with a direct integration to your booking system (Easypractice, Glofox, Booksy, MindBody). Automatic reminders reduce the no-show rate, and loyalty programmes are integrated so the bot can nudge package sales at a logical moment.
The difference. 01
Traditional appointment booking vs. Astrove for salons
Traditional appointment booking
- Phone bookings only during opening hours
- The same price questions over and over
- Front desk on the phone while a client is in the chair
- High no-show rate without reminders
- No overview of what clients ask about
- Loyalty status checked manually at the till
Astrove for salons
- Booking 24/7 directly in the calendar
- Treatment FAQ answered with source references
- Front desk freed up for clients in the salon
- Automatic SMS/email reminders
- Full insight into what clients commonly ask
- Loyalty status fetched live in the conversation
Features. 02
Everything you need . in one place.
Booking integration
Easypractice, Glofox, Booksy, MindBody, your own calendar.
Price FAQ with sources
Services, duration, requirements (hair length, skin type).
Reminders
SMS and email 24h before — fewer no-shows.
Cancellation in the chat
Within the cancellation window, or routed to staff.
Loyalty integration
Punch cards, subscriptions, campaign status.
Multi-salon
For chains with several locations — the client picks a site.
€0/month
No monthly fee — just the actual AI usage.
Live in 1–2 weeks
From agreement to a chatbot on your website in 1–2 weeks.
In depth. 03
How Astrove fits salons and beauty.
Hairdressing, skincare, nail salons and spas are businesses where most of the client planning happens outside opening hours. People consider an appointment during the commute, plan the weekend on Wednesday evening, or look for a free slot between other commitments. With a traditional phone- or form-based booking system they get an answer the next day — and by then they have already booked somewhere else, or postponed it entirely.
Astrove’s AI chatbot handles appointment booking, price and treatment FAQ, and cancellations 24/7. We integrate with the booking system you already use — Easypractice, Glofox, Booksy and MindBody are common choices, and we connect to all of them. For salons with their own calendar solution we connect via a REST API or directly to Google or Outlook Calendar.
Price FAQ is an especially valuable use. Your service list is typically long — cuts for short/medium/long hair, balayage, full colour, refresh, gel manicures, acrylics, infills, facials with different product lines. We index the whole list with prices, duration and requirements, and the bot answers specific questions with a source reference to your price-list page. The client gets the answer they need without waiting.
To reduce the no-show rate (which typically costs salons 5–15% of revenue) the bot automatically sends reminders via SMS and email 24 hours before the appointment. The client can confirm, cancel or reschedule directly from the reminder. Cancellations within your window (typically 24h) are handled without a human; late cancellations are routed to a staff member for review. Loyalty programmes (punch cards, colour subscriptions, campaigns) are integrated so the bot can tell the client their status and nudge the next purchase at a logical moment. Implementation takes 1–2 weeks for a standard booking integration.
FAQ. 04
What is the need for hair and beauty salons?+
Clients want to book appointments in the evening and at weekends when the salon is closed. Questions about prices per treatment, how long it takes, whether several people can book together, what a colour treatment requires in home care — they come in continuously. A chatbot can handle much of this 24/7 and book directly into the calendar.
Can the chatbot take appointment bookings directly?+
Yes. We set up an integration with the booking system you already use (Easypractice, Glofox, Booksy, MindBody, or your own calendar). The client picks a treatment, sees available times, and confirms directly in the conversation. SMS and email confirmation with a reminder 24 hours before.
What about price and treatment information?+
We index your full service list with prices, duration and requirements (hair length for colouring, skin type for facials). The bot answers “what does balayage on long hair cost?”, “how long does a gel manicure take?”, “can I get colour the same day as a cut?” with precise answers.
Can the bot handle cancellations and changes?+
Yes. The client can cancel or move an appointment in the conversation, within the cancellation window you have set (typically 24 hours before). Late cancellations are routed to a staff member for review. Making rebooking easy reduces the no-show rate.
What about loyalty programmes and packages?+
The bot can explain package prices (10-cut cards, colour-maintenance subscriptions), current campaigns, and the client’s own status (points, punch-card balance). This requires an integration with your loyalty system. It happily nudges the client towards the next package at a logical moment.
What does it cost for a salon?+
The chatbot module is €0/month — you pay only for the AI usage that actually happens, typically a few cents per customer conversation, on prepaid credit. Standard setup via Google Tag Manager is free. If you need special integrations (booking system and loyalty integration), we quote them concretely up front — you get a firm number, not a “from” price.
Related industries. 05
Astrove in other industries.
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30 minutes. No strings attached. We listen, you decide, and we tell you honestly if we are a fit.
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